FAQ

We understand that choosing the perfect sauna can come with many questions. That's why we've compiled answers to the most common questions we receive about our luxury saunas, including topics such as sauna health benefits, installation, and customization options. Whether you're curious about the benefits of a traditional sauna, the unique features of our barrel saunas, or the customization possibilities for your home sauna, we've got you covered. If you don't find the answer to your question below, please don't hesitate to reach out to us via the chat box. We're here to help!

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How long does shipping take for barrel saunas?

Depending on your location, you can expect the delivery of your sauna 3-6 weeks after payment.

Though our saunas are manufactured in Europe, we are grateful to use warehousing space in Buffalo, NY where we typically carry a full inventory.

During busier times of the year this delivery timeline may fluctuate.

What services do you offer?

We are proud to serve as the Western Canadian Dealer for Thermory USA - Thermory is the world's leading manufacturer of sauna materials & thermo-wood.

Our outdoor saunas are imported from Northern Europe to ensure we are providing only the best quality products in the WORLD!

For custom saunas, our expertise lies in transforming existing rooms, such as closets or bedrooms, into luxurious, high-end custom saunas. Our exquisite range includes an array of options like barrel saunas, cube saunas, as well as invigorating cold plunges and relaxing hot tubs, offering a comprehensive selection for every preference.

We pride ourselves on being a full-service provider, handling every aspect of the sauna creation process from start to finish. Our team pays meticulous attention to every detail, ensuring your vision is brought to life seamlessly.

How much do custom saunas cost?

When it comes to custom saunas, we are pleased to offer a variety of materials and sizes to accommodate a wide range of budgets. Our smallest single-person custom sauna starts at $8,000. On average, our custom saunas start at around $15,000, and depending on the materials and customization options, they can cost upwards of $50,000 to $100,000. We are fortunate to collaborate with some of the top sauna designers in Europe to provide the best quality saunas available.

Our team is always happy to chat about your custom sauna dreams and help you create the perfect sauna experience tailored to your needs and preferences.

What is included with shipping?

Our standard shipping includes residential delivery to all Canadian major cities with curbside delivery and a power-tailgate to lift the sauna crate off the truck.

If you are in a remote area, we are happy to work with you to find the right shipping solution.

How humid do saunas get?

The average humidity in a dry sauna is typically quite low, usually around 10-20%. This low humidity is a defining characteristic of dry saunas, contributing to their intensely high temperatures, often between 70°C to 100°C (158°F to 212°F). When water is poured onto the hot rocks in a sauna (a practice known as "löyly"), it increases the humidity level temporarily. This can raise the humidity to around 20-35%, depending on how much water is used and the size of the sauna. The effect is generally a brief spike in humidity, creating a burst of steam that makes the sauna feel hotter. However, the overall environment in a dry sauna remains relatively low in humidity compared to other types like steam rooms or wet saunas.

How much space do I need? 

We offer a multitude of sizes for outdoor saunas - our cozy barrel saunas have a small footprint of 5ft/6.5ft for something larger like the Thermory Square Sauna, a footprint of 7ft/8.5ft is needed.

Do you offer installation?

Our team offers a local installation service in the Okanagan Valley of British Columbia. At this time this is the only area we offer installation.

What electrical requirements do I need?

Each sauna heater is different, but as a general rule, the minimum power requirement for a sauna is a 40A 240V connection - it is important to note that a certified electrician must complete the final hookup of the heater.

What size of heater do I need?

Our expert team is happy to help you find the right heater size for your chosen sauna! To calculate this, we simply need to find the cubic area of the room by multiplying the LxWxH. Once we know the total cubic area, we can then help you select the right size heater for the given sauna room.

Are saunas good for you?

Absolutely! Saunas offer a wide range of health benefits that contribute to overall wellness and relaxation. Regular sauna sessions can help with detoxification, as the heat promotes sweating and the removal of toxins from the body. Saunas are also known for their ability to improve circulation, which can aid in muscle recovery and reduce inflammation. The relaxation benefits of sauna therapy are immense, helping to reduce stress, improve sleep quality, and promote a sense of well-being. Additionally, saunas are great for skin health, as the heat opens pores and helps to clear impurities. Whether you choose a traditional sauna, an infrared sauna, or a barrel sauna, incorporating sauna sessions into your routine can enhance your physical and mental health. If you're interested in exploring the benefits further, feel free to reach out to us for more information.

Should I sauna before or after I workout?

Deciding whether to use the sauna before or after your workout depends on your fitness goals and personal preferences. Using the sauna before a workout can help warm up your muscles, increase blood flow, and enhance flexibility, potentially reducing the risk of injury. It can also provide a relaxing start to your exercise routine, preparing your body and mind for the upcoming physical activity. On the other hand, using the sauna after a workout is highly beneficial for muscle recovery and relaxation. Post-workout sauna sessions can help reduce muscle soreness, promote detoxification through sweating, and aid in faster recovery by improving circulation. Whether you prefer a traditional sauna, infrared sauna, or a barrel sauna, incorporating sauna sessions into your fitness routine can enhance your overall workout experience. If you have any further questions about the best way to incorporate saunas into your fitness regimen, feel free to reach out to us via the chat box.